Last update : March 1, 2024

Legal notice and privacy policy

Thank you for visiting this celduc® relais website. (celduc® relais and its subsidiaries are referred to as “celduc relais”, “we”, “us” and “our”).

The website is run by:
ccelduc® groupe
5 rue Ampère – BP30004

Siret No. 353 310 519 00015 R.C.S Saint-Etienne B 353 310 519
Tel.: +33 (0) 4 77 53 90 00 – Fax: +33 (0) 4 77 53 85 51

E-Mail: refer to our Contact form

Website development: Les Imageurs

Web hosting: OVH– 2 rue Kellermann – 59100 Roubaix – FRANCE
Tel: +33 (0)820 320 363
SAS (a simplified joint-stock company) with a capital of €10,059,500 – RCS Roubaix – Tourcoing 424 761 419 – SIRET 424 761 419 00045 – APE 6202A – VAT No.FR 22 424 761 419

Publishing manager: Aurélie Reynaud


We appreciate your interest in us.

Below you will find information of legal relevance when visiting this website. In addition, you will find our Privacy Policy, which explains what kind of information may be gathered and processed, and how we may use “cookies”. We thank you for reading the contents of this page, and, if you accept all terms and conditions, for visiting the website. By accessing or using the website, you accept all terms and conditions.

Celduc relais consists of a number of legal entities, each responsible for its own business and products. In no event shall a legal entity within celduc relais be responsible or liable for the acts or omissions of another legal entity. By retrieving information through this website, or otherwise using the site, you accept that the responsibility and liability for a product, offer, or marketing information is limited only to the legal entity directly involved.

The information on the website may be changed without prior notification and without incurring any obligation or liability for us. The content of this website is provided as a convenience to visitors and constitutes non-binding information only. You are not authorized to set any links to the website without our prior written consent.

We will use reasonable efforts to include accurate information on our website. However, we make no warranties or representations as to the accuracy, completeness, timeliness, non-infringement, or fitness for any particular purpose of the information given. In no event will we accept any liability to any party for damages, whether direct, indirect, special, consequential, punitive or other for any use or inability to use this website or its contents, including, but not limited to any damages for loss of profits, business interruption, loss of programs or other data on your information handling system or otherwise. It is up to you to take all necessary precautions and to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other items of destructive nature. We make no warranties or representations whatsoever about any other website belonging to a third party which you may access through this website.

Copyright, Trademarks, and other Intellectual Property Rights

The contents of the website, including but not limited to logos, trademarks, trade-names, text, images, graphics, sound, animation and video files, and their arrangement on the website are proprietary to us or one or more other celduc relais entities or third parties and subject to intellectual property protection. No content of the website may be reproduced, copied, transferred, published, distributed, modified, reposted, or placed onto other websites or documents, without prior written authorization. All intellectual property rights contained in the website, including copyrights, trademarks, trade secret and patent rights, are reserved and any use without prior written authorization from the respective owner is strictly prohibited. Nothing contained on the website shall be construed as granting any express or implied license or right to use our or any other celduc relais entity’s or third party’s intellectual property.

Privacy Policy

IP Addresses, Internet Browsers, Operating Systems, Domain Names: When you enter our website, we may collect your computer’s IP address. The IP address does not identify you as an individual, but does identify your Internet service provider. Other non-personally identifiable information that we may collect include the type of Internet browser used, the type of computer operating system used, and the domain name of the website from which you visited our site. The information is aggregated to provide broad demographic information, such as the geographic location of visitors and how long they stay on our site. Collecting this type of information allows us to administer our site, diagnose server problems, analyze trends and statistics, and provide better customer service.


When you visit our website, we may send “cookies” to your computer. A cookie is a small text file or piece of data that a website that you visit can place or save onto your computer. Cookies do not themselves contain any personally identifiable information. However, if you provide such personally identifiable information to us (such as by registering for an Internet related service or password provided by us), such information may be linked to the data stored in the cookie. There are two types of cookies. The first type saves a file for a longer period of time onto your computer, and it can remain on your computer after you shut it off. Such cookie could, for example, be used to tell a visitor what information on the website has been updated since his or her last visit to that website. The second type of cookie is called “session cookie.” While you are visiting a website, session cookies are temporarily stored in your computer’s memory. This could be done, for example, to keep track of what language you have chosen at the website. Session cookies are not stored for a long period of time on your computer, since they disappear when you close your web browser. We may use third parties to assist us in collecting or processing information obtained through cookies.

We may use cookies for a number of reasons, such as:

- to compile anonymous statistics related to patterns and trends of browsing
- to analyze sales data; to conduct marketing research
- to user adapt website content or functions
- to enable users with passwords to re-enter certain web pages without having to re-type previously typed information.

How To Avoid Cookies :

With most Internet browsers, you can set the browser to block cookies, erase cookies from your computer hard drive, or notify you that a web page contains cookies before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Please note that some of our web pages may not work properly without the use of cookies.

Information Technology and Civil Liberties

CNIL declaration No.: 2076620 v 0
Customer personal data collected via our various forms are intended exclusively for the use of celduc® relais in implementing its services.
Celduc® relais conserves users’ personal data and is committed to keeping all collected personal data strictly confidential. In compliance with the measures set forth in Law, under Act n°78-17, article 34, dated 6 January, 1978 pertaining to information technology, data files and liberties, users have the right to access any data about them, including the right to modify or delete this data.
To exercise this right, users need to send a letter or an e-mail to celduc® relais at the address below or at

Information forms

Any messages sent to this site via our information forms are only used for processing the respective message and shall not be communicated to any third party without the agreement of the issuer. Each message will be stored for as long as the requested question is being processed. The celduc® relais website does not possess any secure file transfer or data transfer systems, and any person wishing to send a confidential or sensitive question or document should use the appropriate postal services.


Creating links or frames on this site requires prior authorisation from celduc® relais. This prior consent applies to the creation of:
– Any hyperlinks on the splash page in a new navigation window,
– Any link to a page within the site,
– Any link via windows (frames),
– Any link to an object contained within the site (inlining),
– And more generally, any technique used to create hyperlinks.

Celduc® relais reserves the right to withdraw all links to the site that have not been authorised, or that can no longer be authorised.
The celduc® relais site may contain links to other sites. celduc® relais does not accept any liability for the contents of these sites. The presence of these links on the celduc® relais site in no way implies that celduc® relais has any control of these sites or approves their content. celduc® relais recommends that the user refers to the policies of the respective sites.

Web Analytics Terms of Service

To identify trends and improve the quality of our online services, a few non-personal items of usage data, such as your IP address, the website you last visited, which browser you are using, date and time, etc., are tracked and reported (“Google Analytics”). The data is anonymised.

Extract from the terms and conditions for using the Google Analytics service (Chapter 8.1)

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”

Personal Information

This part explains how we collect, use, and share personal information that you provide to us, or that we may otherwise obtain or generate, which relates to you (“Personal Information”). Celduc relais has implemented technical, administrative, and physical measures to safeguard any Personal Information that we may collect (see below). It is also clear that Celduc relais will always abide local laws and regulations and will refrain from the collection or use of Personal Information in a location where it is prohibited by law.

What personal information might Celduc relais collect?

“Personal Information” is information through which a natural person is identifiable or may be identified. We may collect, use and process your Personal Information in order to provide you with services, products or information that you request. We will not collect your Personal Information without your knowledge and permission, nor will we sell or rent any such data. In order to provide you with a specific product, service, or information or to process a transaction, we may request your personally identifiable information. This will be indicated whenever we collect it.

How might Celduc relais use the Personal Information it collects?

Personal Information is only collected when necessary to provide a product, service, or information, process a transaction, or if you submit it to us for other purposes, for instance if applying for employment.

The collection of Personal Information will be transparent to you (including indication of the legal basis for the processing), and you will have the opportunity to decide whether or not to provide it. If you choose not to provide any of the Personal Information requested, Celduc relais may be unable to complete your transaction, or provide the information, services or products you have requested.

When collected, the Personal Information might be used for the following purposes:

- deploying our web marketing activities :
- emailing campaigns,
- targeting and re-targeting,
- participation confirmation.
- responding to questions or concerns submitted to Celduc relais;
-designing, selling, producing and improving products;
- providing customer service and support;
- training and certification of customer, supplier, and vendor personnel;
as required or expressly authorized by applicable law or regulation.

The lawfulness of the abovementioned processing is based on our company’s legitimate interests to promote our business and support our customers, taking into account your fundamental rights and freedoms. If required, we will ask for your explicit consent.

Once collected, should there be no interaction with Celduc relais (email opening, form submission) within the following six months, we will stop sending you marketing information. This also applies to users who opt out (unsubscribe).

If required, we may need to get your consent to allow us to use your Personal Information for one or more of the purposes set out above. You have various rights where we are processing your Personal Information on the basis of your consent. If at a later stage, you would like to withdraw the consent, we will make sure such withdrawal can be done in a way which is as easy as the way the consent was given.

Who Personal Information may be shared with:

Because celduc relais is a global company with locations in many different countries, we may transfer your Personal Information from one legal entity to another or from one country to another in order to accomplish the purposes listed above. We will transfer your Personal Information consistent with applicable legal requirements and only to the extent necessary for the purposes set out above. Within celduc relais, Personal Information is transferred subject to the same rules and levels of security. If required, data processing agreements will be in place to ensure the necessary level of protection.

Celduc relais will not sell or otherwise share your Personal Information outside celduc relais, except to:
- service providers celduc relais has retained to perform services on our behalf. Celduc relais will only share your Personal Information with service providers whom Celduc relais has contractually restricted from using or disclosing the information except as necessary to perform services on our behalf or to comply with legal requirements;
- comply with legal obligations, including but not limited to, in response to a legitimate legal request from law enforcement authorities or other government regulators;
- investigate suspected or actual illegal activity;
- prevent physical harm or financial loss; or
- support the sale or transfer of all or a portion of our business or assets (including through bankruptcy).

To Remove, Correct, Update or Access Your Personally Identifiable Information:

If you would like to remove, correct, update, or access your Personal Information that you have submitted to us, or if you have any related concerns, please contact us. If you contact us in this regard, please give us the contact information (for instance name, email address, postal address, etc.) that you provided at that time.


Technical and administrative measures are implemented to help protect Personal Information and other data on our servers from unauthorized access, loss, or alteration. However, no server or transmission over the Internet can be guaranteed to be one hundred percent secure. Therefore, any activity or communication is conducted at your own risk.

Further information and complaints

For further information on the processing of Personal Information, please get in touch with our Group Privacy Officer ( )

Links to third party websites

Some of our web pages may contain links to third party websites. Please note that we are not responsible for the privacy policies, content, or practices of such other websites or their owners or operators.

Modification of Privacy Policy

We reserve the right to change or update this Privacy Policy at any time.

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